GUEST FAQS

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SAFETY INFORMATION FAQs

Although we cannot be held responsible for items left behind, we do make every effort to locate and return them to you. Contact our office and items found will be returned to you and Postage Express will charge you directly. Unclaimed items will be donated to charities after thirty days.

PET POLICY FAQs

Some of our owners have chosen to allow pets in their homes. Pets are allowed in these houses only. There is a minimum charge of $75 nonrefundable fee. A maximum of two small dogs are allowed. Any damage that may be caused by your pet during your stay will be paid for out of your security deposit or charged to the credit card on file. Please be respectful of those owners who, because of allergies or other personal reasons, have chosen not to allow any pets. If housekeeping notes that a pet was present on a non-pet friendly property during your visit, you will be charged a minimum of $1,000 to clean carpets, upholstered furniture and complete air purification measures. Bringing a pet to a house that is not pet-friendly without owner consent or permission from Towns Property Management is grounds for termination of the rental agreement and eviction without refund. There are County leash laws in place for all of our properties. When taking your dog outside of a gated area, please ensure that they are on a leash.

BUILDING & PROPERTY ACCESS FAQs

All of our houses are stocked with blankets, pillows, and comforters. Additional linens for units with a pull-out sofa may be found in the main bedroom closet.

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